Customer Service Representative - Dutch - Greece
Position: Customer Service Representative
Work model: Remote
Location: Greece
Employment type: Full-time
What You Will Be Doing:
Communicate through phone. email and chat
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns.
Maintain accurate customer records and data in our CRM system.
Contribute to a positive and collaborative team environment
Job Requirements:
Excellent writing and verbal communication skills in Dutch and English.
Strong attention to detail.
Good troubleshooting and problem-solving skills.
Ability to handle unexpected changes and customer concerns with professionalism.
Experience in customer support or technical support roles will be appreciated.
What We Offer:
Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Professional growth and development opportunities.
Special events, community involvement, and social responsibility initiatives.
Free online Greek language courses.
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.