Customer Advisor - German - Athens
Position: Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Handle transactions and payment-related inquiries, including refunds, manual charges, and payment tracking
Onboard new B2B customers and support them throughout the initial setup process
Maintain and update merchant information accurately within internal databases.
REQUIREMENTS:
Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum C1+ level)
Proficiency in MS Office and strong overall PC handling skills
Strong analytical mindset with the ability to manage complex financial inquiries
Excellent written and verbal communication skills
Fast learner with strong numerical and data-handling abilities
Problem-solving oriented with a proactive approach
Team player who is comfortable multitasking and working toward targets
Confident working across multiple systems and software tools.
BENEFITS:
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
- Department
- Sales
- Locations
- Athens
- Remote status
- Hybrid
Athens
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.