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Customer Support · Athens · Hybrid

Customer Expert - Italian - Athens

Position: Customer Expert ( Tobacco Industry)

Work model: Hybride

Location: Athens

Employment type: Full-time

Your responsibilities:

  • Be the primary point of contact for customer requests, representing one of the world’s most esteemed companies in the tobacco industry.

  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.

  • Respond to inquiries about products.

  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.

  • Turn every customer into a happy customer!

What you will bring:

  • Fluency in Italian

  • Very good use of English – both in written and spoken language

  • Work experience as a customer support/customer care representative will be considered an asset

  • Highly developed communication skills

  • A genuine problem-solving mentality and a deep sense of ownership

  • Tech savviness and learning agility

  • A positive attitude

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

  • Competitive monthly salary + 2 extra salaries per year

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

Department
Customer Support
Locations
Athens
Remote status
Hybrid
Picture of Johannes Matse
Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Athens · Hybrid

Customer Expert - Italian - Athens

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