Position:  IT Network Engineer L2

Location: Belgrade, Serbia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Support the configuration, monitoring, and maintenance of Cisco networking equipment including switches, routers, and firewalls to ensure stable and high-performing network operations

• Assist in the deployment and optimization of wireless networks, ensuring seamless connectivity and rapid troubleshooting when needed

• Monitor network systems proactively to maintain performance, reliability, and security across all environments

• Diagnose and resolve network-related incidents efficiently, escalating when necessary and keeping detailed documentation of all actions taken

• Provide support for Linux and Windows systems related to network services such as DNS, DHCP, and VPN

• Maintain clear and up-to-date network documentation, ensuring transparency and operational continuity

• Contribute to implementing and enhancing network security measures including ACLs, firewalls, and VPNs under the guidance of senior engineers

• Collaborate closely with IT and Systems teams to deliver stable, secure, and efficient infrastructure solutions.

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication

• 2–4 years of practical experience in network engineering or IT support, working with Cisco networking equipment and wireless networks

• Solid hands-on knowledge of configuring and troubleshooting Cisco routers and switches

• Basic understanding of firewall setups and Wi-Fi network management

• Working familiarity with both Windows and Linux systems, especially for managing network services

• Good understanding of TCP/IP, DNS, DHCP, VPN, and basic routing protocols such as OSPF and BGP

• Skilled in using diagnostic tools like Wireshark, PRTG, or Zabbix to identify and resolve network issues

• Strong analytical mindset with the ability to stay calm and methodical under pressure

• Excellent communication and teamwork skills with a proactive and collaborative attitude

• Cisco Certified Network Associate (CCNA) certification is a strong plus

• Exposure to cloud platforms (AWS, Azure, or Google Cloud) and basic understanding of cloud networking concepts is an advantage

• Willingness & ability to work in shift rotation (including night shifts).

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance

• Be part of a dynamic international team with a positive and friendly atmosphere

• Guidance and tools to reach career potential

• Work with advanced networking technologies in a fast-paced, international environment

• Continuous learning and professional development through training and mentorship

• Clear career path with opportunities to advance within network operations or infrastructure teams

• Performance bonuses

• Private health insurance

• Free gym membership

• And many others!