JUJUR logotype

This website uses cookies to ensure you get the best experience.

JUJUR and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Google, Meta
JUJUR career site
Customer Support · Multiple locations · Fully Remote

Customer Expert - Swedish - Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

  • Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
  • Resolve queries related to orders, refunds, delivery, and platform use
  • Deliver professional and empathetic customer service support across all service channels
  • Follow provided response templates and quality standards
  • Escalate sensitive and unresolved issues where necessary
  • Perform ad-hoc tasks as required by the project

What you will bring:

  • Excellent communication skills in Swedish
  • Fluent in English – both spoken and written communication
  • Previous experience is not required, but customer service background is a plus!
  • Strong written communication and typing skills
  • Confident with PC tools and multitasking between platforms

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (relocating only to Athens or Thessaloniki for support)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
Department
Customer Support
Locations
Athens, Thessaloniki, Heraklion, Patras, Larissa, Crete
Remote status
Fully Remote
Picture of Johannes Matse
Contact Johannes Matse Managing Director

Choose a job abroad!

More jobs

About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Multiple locations · Fully Remote

Customer Expert - Swedish - Greece

Loading application form