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JUJUR career site
Customer Support · Athens

Customer Service Representative - English - Athens

Position: Customer Service Representative

Location: Athens, Greece

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Handle inbound customer inquiries for a leading retail client, ensuring a professional and customer-focused experience
  • Deliver accurate and complete information by utilizing appropriate tools, resources, and established procedures
  • Occasionally promote additional products or services to existing customers based on their needs and interests

REQUIREMENTS:

  • Fluent/Native in English (C1 level), with strong proficiency in both written and spoken communication.
  • Prior experience in customer service is preferred
  • High school diploma or equivalent educational background
  • Competence in navigating computer systems and commonly used software applications
  • Demonstrates professionalism, a positive attitude, and a willingness to learn and adapt to new processes
  • Availability to work consistent overnight shifts

BENEFITS:

  • Competitive compensation package, including a base salary and opportunities for performance-based bonuses
  • Flexible work shifts designed to support work-life balance
  • Comprehensive benefits package based on role
  • Supportive and accessible leadership committed to employee development
  • Inclusive and community-focused work environment that values giving back
  • Opportunities for career advancement and continuous learning
  • Generous annual leave allowance (up to 25 days per year)
Department
Customer Support
Locations
Athens
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Athens

Customer Service Representative - English - Athens

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