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JUJUR career site
Customer Support · Multiple locations · Fully Remote

Customer Service Representative - Dutch - Greece

Position: Dutch Customer Service Representative

Location: Greece (remote)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Handle all incoming contacts from customers through various channels (phone, email and chat)
  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners

REQUIREMENTS:

  • Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
  • Previous work experience in customer service/support roles
  • Car rental experience is preferable
  • Hospitality experience
  • Passionate about customers and customer service
  • Problem-solving skills
  • Upbeat and positive attitude
  • Ability to identify, apply and explain your product and/or service expertise with clarity

OFFER:

  • Excellent remuneration package based on experience, skills and performance
  • A dynamic and creative team with positive and friendly atmosphere
  • Private life and health insurance
  • Financial support in case of courses/seminars the employee would like to take part in
  • 25 days’ annual leave per year
  • Shifts on weekly rotation with colleagues from Monday to Sunday 10:00 – 18:30
  • Guidance and tools to reach your full potential
Department
Customer Support
Locations
Athens, Crete, Larissa, Patras, Thessaloniki, Heraklion
Remote status
Fully Remote
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Multiple locations · Fully Remote

Customer Service Representative - Dutch - Greece

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