Position: Telemarketing specialist (Retention Agent)

Location: Limassol, Cyprus

Work model: on site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Manage a portfolio of clients and drive sales activity

• Build strong, long-term relationships with clients via phone and email

• Drive deposits, re-deposits, and trading activity

• Identify opportunities to upsell and cross-sell products and services

• Provide market insights and platform guidance to clients

• Meet and exceed KPIs and revenue targets

• Maintain accurate records using CRM systems

• Collaborate with internal teams including compliance and support.

REQUIREMENTS:

• Native / fluent in French with outstanding communication skills. Fluent in English (minimum B2 level)

• Proven experience in a Telemarketing and Sales role within an FX/CFD brokerage

• Excellent closing, negotiation, and objection-handling skills

• Solid understanding of financial markets and trading platforms

• Ability to work under strict regulatory frameworks

• Target-driven with a consistent track record of performance

• Strong communication and relationship-building skills

• Ideally already based in Limassol.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance

• Be part of a dynamic and creative team with positive and friendly atmosphere

• Opportunity to work in a fast-paced financial trading environment

• Exposure to advanced trading infrastructure and systems

• Supportive and dynamic work environment for professional growth

• A dynamic and fast-paced work environment focused on innovation and efficiency.