Role Overview
We are looking fora proactive and detail-oriented Technical Support Administrator & PA to provide technical systems support alongside structured administrative assistance. This role is primarily focused on supporting internal systems, platforms, and operational processes, while also providing administrative coordination to ensure smooth day-to-day business operations. It is ideal for someone technically confident, organized, and comfortable working across systems, data, and documentation.

Position: Technical Support Administrator & PA

Location: Bangkok, Thailand

Work model: On-site

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Remuneration: Fixed monthly payment.

RESPONSIBILITIES:

• Provide first-line support for internal systems, tools, and digital platforms

• Troubleshoot technical issues and escalate to external IT providers where required

• Set up and manage user accounts, access permissions, and onboarding/offboarding processes

• Maintain and update CRM systems and internal databases, ensuring data accuracy

• Generate reports and assist with data tracking and system monitoring

• Support the implementation of new tools, systems, and process improvements

• Create and maintain system documentation, user guides, and process workflows

• Ensure structured digital filing and organized information management

• Coordinate meetings, calendars, and scheduling as required

• Prepare reports, presentations, and internal documentation

• Support internal communications and workflow coordination

• Maintain organized administrative records

• Provide day-to-day administrative support to leadership and operations.

REQUIREMENTS:

• Native or fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication

• Bachelor’s degree in any field

• Educational background or prior experience in the IT or financial industry.

• Previous experience in a technical support, systems administration, or operations support role

• Strong technical aptitude and confidence working with digital systems and platforms

• Experience using CRM systems and Microsoft Office (strong Excel skills preferred)

• Excellent organizational skills with strong attention to detail

• Ability to troubleshoot issues and think logically

• Strong written and verbal communication skills

• Ability to manage multiple tasks and priorities effectively

• Proactive, reliable, and able to work independently.

OFFER:

• Competitive remuneration

• Exposure to executive-level operations and decision-making.

• Opportunity to develop cross-functional and technical coordination skills.

• Dynamic role combining administrative, operational, and technical responsibilities.

• Professional working environment with learning and growth opportunities.