Position: Back Office Officer

Location: Limassol, Cyprus

Work model: on-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Manage the client onboarding process, including document verification and compliance checks.
• Ensure all onboarding activities meet internal standards and external KYC/AML regulations.
• Conduct ongoing monitoring of client accounts to assess risk and ensure compliance.
• Reconcile financial transactions between client systems and bank records.
• Prepare regular reports on account activity, performance, and risk exposure.
• Provide timely and accurate data to management for operational or strategic decision-making.
• Support the monitoring of account balances, credit exposure, and financial thresholds.
• Investigate and resolve issues related to delayed or failed transactions.
• Maintain communication with payment providers and financial institutions to resolve transaction-related issues.
• Work collaboratively with finance and accounting teams on pending or disputed payment matters.
• Identify and escalate any suspicious activities or transaction patterns.
• Recommend improvements to onboarding and operational workflows for greater efficiency and compliance.

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
• Bachelor’s degree in Finance, Business Administration, Accounting, or a related field.
• Prior experience in client onboarding, compliance, finance operations, or account management is preferred.
• Strong understanding of KYC/AML processes and regulatory compliance standards.
• Proficiency in using spreadsheets, reporting tools, and CRM or compliance systems.
• Excellent attention to detail and strong organizational skills.
• Effective communication skills, both written and verbal.
• Ability to work independently and within cross-functional teams.
• Analytical mindset and problem-solving ability.

OFFER:

• A dynamic and fun working environment with a creative and innovative team.
• Competitive salary based on experience.
• Enjoy daily refreshments on-site.
• Opportunities for professional growth and development within a forward-thinking company.
• The chance to be recognised as a key player in driving the company success.