Position:  Customer Service Specialist 

Location: Alexandria, Egypt

Employment type: local Contract 

RESPONSIBILITIES:

• Address and resolve customer inquiries in a timely and professional manner.
• Provide clear and accurate information about the company's products, services, and solutions.
• Ensure high levels of customer satisfaction and contribute to ongoing service improvements.

REQUIREMENTS:

• Native or fluent in Spanish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency.
• Previous experience in a customer service role is advantageous.
• Willingness to work flexible hours, including rotational shifts and overnight shifts.
• Reliable internet connection and a quiet, distraction-free workspace.
• Strong ability to work independently and manage time effectively in a remote environment.

BENEFITS:

• Attractive monthly salary based on experience and qualifications.
• Flexible rotational shifts with regular days off, supporting a healthy work-life balance.
• Opportunity to gain valuable experience while collaborating with a global team.