Position: Gaming Integrity Fraud & Risk Department Team Leader

Location: Bucharest, Romania

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Lead and supervise a team responsible for risk and fraud analysis within a gaming or digital entertainment environment.
• Oversee day-to-day operations, ensuring timely and accurate completion of team tasks.
• Monitor user behavior, transactional patterns, and system alerts to identify potential integrity risks or fraudulent activity.
• Review, validate, and enhance the quality and consistency of risk-related reporting and analysis.
• Manage real-time escalations, support decision-making in complex or ambiguous situations, and provide operational guidance during live scenarios.
• Train, mentor, and support team members to promote skill development and high performance.
• Collaborate with stakeholders to refine and improve tools, workflows, and processes related to risk detection and fraud prevention.
• Ensure team adherence to company standards, contribute to performance reviews, and support incentive/bonus program assessments.

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
• 4–5 years in risk or fraud roles, with 2+ years in a leadership position—preferably in gaming, fintech, or digital services.
• Proficient in SQL (joins, subqueries, window functions, keys).
• Strong Excel/Google Sheets skills (advanced formulas, pivot tables, optimization).
• Solid understanding of probability and statistics (distributions, correlation, expected value).
• Familiarity with gaming operations, betting behavior, and fraud detection.
• Proven ability to manage teams under pressure with strong analytical and decision-making skills.
• Willingness to work rotating shifts, including weekends and holidays.
• Experience with data tools (e.g., Tableau), bonus systems, and performance metrics.
• Familiarity with Microsoft Office 365.
• Background in process improvement or operational efficiency.

BENEFITS:

• Includes a performance-based bonus structure.
• Paid training of company standards, tools, and workflows.
• Access to private healthcare and wellness perks such as gym membership (eligibility after a specified period).
• Complimentary meals provided during shifts.
• Additional pay for night, weekend, and holiday work.
• Opportunities for advancement within a global, fast-paced tech-driven organization.