Customer Support
·
Bucharest
·
Hybrid
Sportsbook Content Operator - English - Bucharest
Position: Sportsbook Content Operator
Location: Bucharest, Romania
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Apply localized sports, leagues, and events selection across all our operations following the local regulatory restrictions.
- Keep track of the sports calendar and new competitions to ensure that fast adjustments are made.
- Implement a feeds quality driven content selection according to the odds providers data mapping.
- Benchmark our main competitors, and conduct gap and competitiveness analysis.
- Measure content popularity against customers’ cohorts to ensure the relevance of our offering.
Ensure a continuous quality control of the proposed content
- Report on content inefficiencies and identified improvements area.
- Work closely with the trading teams and feed specialist ensuring that content guidelines are applied according to the providers’ mapping.
- Communicate with the relevant stakeholders with any change request identified.
- Monitor events mapping, downtimes, and suspensions to optimize customer experience.
Ensure the relevance of operations content following a data driven approach
- Ensure the attractiveness of our operations by highlighting the most popular sports, leagues and events.
- Manage localized sports calendars to ensure that all key events are made available to customers.
- Work closely with Player Experience and CRM teams to propose relevant retention offers following the budget and risk guidelines.
Requirements:
- Your life revolves around sports, you would not miss a Champions League or World Cup match.
- Every detail counts for you. A spelling or grammar error irritates you.
- You are familiar with the gambling and sports betting world.
- You are obsessed with data, and results focused.
- You are autonomous and problem-solving minded.
- You can handle stress and are open to criticism.
- You have an ethical and analytical mind and a sense of priorities.
- Efficient with Office Suite
- Fluent in English - French knowledge is a plus
OFFER:
- A friendly work environment that is adapted to reaching optimal performance
- Leadership by talents, values, trust and autonomy
- The opportunity to progress and specialize with our internal mobility system
- A competitive salary package linked to the Romanian market
- The possibility to work remotely 3 days office - 2 days WFH
- Transport allowance
- Meal allowance
- Private health insurance
- Department
- Customer Support
- Locations
- Bucharest
- Remote status
- Hybrid

Bucharest
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Founded in
2021
Co-workers
20 and growing fast
Customer Support
·
Bucharest
·
Hybrid
Sportsbook Content Operator - English - Bucharest
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