Customer Support
·
Budapest
Customer Support Representative - Slovak & Hungarian - Budapest
Position: Customer Support Representative
Location: Budapest, Hungary
Work model: on-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Deliver a high standard of technical support to customers on behalf of the company or its clients.
- Communicate with customers in a manner consistent with established guidelines and policies.
- Follow defined procedures for troubleshooting and resolving technical issues.
- Address and resolve technical problems related to the organization’s products or services.
- Accurately log all customer interactions in line with data quality standards.
- Ensure complete and precise collection of all required customer and issue-related information.
- Work towards meeting or exceeding service level targets as defined by management or account leadership.
REQUIREMENTS:
- Native / fluent in Slovak and Hungarian (C1) both verbal and written. Good command in English (minimum B2 level).
- High school diploma or an equivalent.
- Excellent customer service and relationship building skills.
- High motivation and enthusiastic approach, self-organized.
- Ability to work in a fast-paced organization.
- Good numerical and reasoning skills.
- Posses a solid understanding of relevant client products and services
- Applies logical thinking and problem-solving skills to resolve issues
- Demonstrates reliability through consistent attendance and punctuality
OFFER:
- Attractive remuneration package
- Working schedule: 8:30AM-5PM
- Fully paid training
- Meal allowance
- Internal development opportunities
- Discounts with partners
- Employee assistance/wellbeing program subscription
- Department
- Customer Support
- Locations
- Budapest

Budapest
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Founded in
2021
Co-workers
20 and growing fast
Customer Support
·
Budapest
Customer Support Representative - Slovak & Hungarian - Budapest
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