Position: Senior Account Executive

Location: Rome, Italy

Work model: Hybrid

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Identify and qualify new client opportunities in alignment with organizational strategic priorities.
• Develop and implement targeted sales strategies to acquire new customers within the education sector.
• Deliver compelling presentations and product demonstrations to key stakeholders, including academic staff, administrative leaders, and procurement professionals.
• Establish and cultivate strong relationships with decision-makers at target institutions.
• Drive the sales process to close deals and meet or exceed revenue targets, collaborating with partners as needed.
• Stay informed about industry trends, competitor activities, and sector-specific funding opportunities.
• Manage and grow a portfolio of high-value accounts, ensuring strong client engagement and satisfaction.
• Serve as the primary point of contact for assigned clients, providing excellent customer service and ongoing support.
• Identify and capitalize on upselling and cross-selling opportunities to enhance account value.
• Develop and execute strategic account plans to achieve business objectives and revenue goals.
• Monitor client satisfaction, addressing concerns promptly to maintain strong relationships.
• Conduct regular business reviews to demonstrate value, gather feedback, and explore expansion opportunities.
• Maintain accurate and up-to-date records of sales activities, pipeline progress, and client communications in the CRM system.
• Prepare regular sales forecasts and performance reports for management.
• Participate in internal sales meetings, training sessions, and professional development activities.

REQUIREMENTS:

• Native/fluent in Italian and English, with strong proficiency in both written and spoken communication.
• Minimum of 10 years of experience in sales, business development, or account management, preferably within the education or technology sectors.
• Demonstrated success in meeting sales targets and driving revenue growth.
• Strong knowledge of the education market, including institutional structures, key stakeholders, and common challenges.
• Valid driver's license and flexibility to travel as needed for client engagement.

OFFER:

• Structured training & career development plan
• Education reimbursement
• Comprehensive VHI cover
• Personal hardship loan
• Mental health and 24/7 employee assistance program