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JUJUR career site
Customer Support · Limassol

Customer Support Representative - Dutch - Limassol

Position: Customer Support Representative

Location: Limassol, Cyprus

Work model: on-site

Employment type: Employment contract


RESPONSIBILITIES:

  • Communicate with customers via live chat and email, providing timely and professional support
  • Maintain a courteous, empathetic, and customer-focused attitude at all times
  • Acknowledge, investigate, and resolve customer issues and inquiries efficiently
  • Stay up to date on product terms, offers, and features to support customers effectively
  • Escalate complex issues to the appropriate internal teams when necessary
  • Conduct initial investigations to assist in resolving customer concerns.

REQUIREMENTS:

  • Fluent / native in Dutch both verbal & written. Fluent in English (minimum B2 level)
  • Strong interpersonal and communication abilities for effective collaboration
  • Eligible to work in Cyprus (no Visa support provided)
  • Solid computer literacy and fast, accurate typing skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Previous experience in online customer support will be considered as an advantage
  • Ability to work on a rotating shift basis (Monday–Friday): 09 AM – 06 PM, 01 PM – 10 PM, 04 PM – 01 AM. 40 hours work per week.

OFFER:

  • Competitive salary package aligned with your experience and contributions
  • Rewarding bonus potential
  • Relocation support from the EU (flights to Cyprus + one-month accommodation with option to extend)
  • Opportunity to join a dynamic, forward-thinking European company
  • Daily team lunch
  • Gym membership allowance
  • Monthly team events (organized every month)
  • Monthly performance bonuses
  • And many others!!!
Department
Customer Support
Locations
Limassol
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Limassol

Customer Support Representative - Dutch - Limassol

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