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JUJUR career site
Operations · Belgrade

Onboarding Specialist - Turkish - Belgrade

Position: Onboarding Specialist

Location: Belgrade, Serbia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Create and refine training materials and program structures for Game Presenters and Shufflers, ensuring comprehensive knowledge of games and procedures.
  • Develop performance improvement plans and set relevant KPIs to drive quality and effectiveness in training.
  • Train staff on specific game procedures and operational controls, focusing on compliance with standards and streamlining workflows for seamless execution.
  • Inspire and encourage employees, providing constructive feedback to both individuals and management to support continuous improvement.
  • Design and maintain training programs for employees, coordinating with Shift and Team Managers to address individual training needs.
  • Collaborate with Shift and Team Managers to identify training requirements and ensure programs address both individual and team needs effectively.

REQUIREMENTS:

  • Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
  • High School Diploma or equivalent.
  • Ability to work effectively within a team and contribute to a collaborative work environment.
  • A positive attitude with a strong desire to learn and grow professionally.
  • Patience and a passion for coaching, with a commitment to motivating and developing others.
  • Previous experience in iGaming or traditional casino environments is a plus.
  • Experience designing and delivering training programs for casino dealers or similar roles.
  • Professional certifications or training qualifications related to casino operations or instructional design.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support - accommodation provided
Department
Operations
Locations
Belgrade
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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Operations · Belgrade

Onboarding Specialist - Turkish - Belgrade

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