Position: Trainer (Turkish)

Location: Belgrade, Serbia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Create and refine training materials and program structures to ensure comprehensive knowledge of games and procedures for team members.
• Develop performance improvement plans and establish relevant KPIs to improve training quality and effectiveness.
• Train staff on specific procedures and controls, fostering an environment that supports professional development and high performance.
• Inspire and encourage trainees by providing constructive feedback to both individuals and management, promoting continuous improvement.
• Design and maintain training programs for new hires and existing team members, working with managers to address individual training needs.
• Collaborate with managers to identify training requirements and ensure training programs meet both individual and team needs.

REQUIREMENTS:

• Native/fluent in Turkish (C2), both oral and written.
• High School Diploma or equivalent.
• Professional working proficiency in English and another language.
• Ability to work effectively within a team and contribute to a collaborative work environment.
• A positive outlook with a strong desire to learn and grow professionally.
• Patience and a passion for coaching, with a commitment to developing others.
• Previous experience in the gaming or casino industry is a plus.
• Experience in designing and delivering training programs for casino roles or similar positions.
• Professional certifications or qualifications related to gaming operations or instructional design.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Holiday and shift allowances
• Paid training
• Performance bonuses
• Private health insurance
• Free night-shift taxi service to and from the studio
• Free gym membership