Position: Trainer

Location: Bogota, Colombia.

Employment type: Full-time

• Design and update training materials and program structures, ensuring thorough understanding of procedures and tasks.
• Create performance improvement plans and set measurable KPIs to improve the quality and effectiveness of training.
• Provide training on specific procedures and controls, fostering an environment conducive to high performance and professional growth.
• Inspire and motivate trainees, offering constructive feedback to both individuals and management to promote continuous development.
• Develop and manage training programs for new hires and existing employees, working with team leaders to address specific training needs.
• Collaborate with team leaders to identify training requirements and ensure that programs meet both individual and team needs.

REQUIREMENTS:

• Native/fluent in Portuguese (C2), with strong verbal and written communication skills, as well as fluency in English (B1/B2).
• High School Diploma or equivalent.
• Ability to work well within a team and contribute to a collaborative environment.
• A strong desire to learn, grow, and maintain a positive attitude.
• Patience and a passion for coaching, with a commitment to motivating and developing others.
• Prior experience in iGaming or casino-related environments is a plus.
• Experience in designing and delivering training programs for similar roles.
• Relevant professional certifications or training in operations or instructional design.

BENEFITS:

• Competitive salary
• Private health insurance from day one
• International work environment
• Opportunities for career development