Position: Team Leader Gaming Equipment Administrator

Location: Bogota, Colombia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Maintain accurate and up-to-date records and inventory of all gaming equipment, including cards, dice, roulette wheels, and ancillary items like card shoes and transport boxes.
• Ensure gaming tables are properly stocked and in excellent working condition by directly observing or communicating with key personnel such as Shift Managers, Shufflers, Trainers, and Floor Supervisors.
• Plan and manage the replacement of outdated equipment, maintaining detailed records of the replacement process.
• Oversee orders for studio gaming equipment and perform administrative duties as assigned by supervisors or management.
• Supervise and coordinate staff, organize workflows, assess employee performance, and offer motivation and coaching when necessary.
• Conduct data analysis and prepare detailed reports for line managers, including key performance indicators (KPIs) related to equipment upkeep and performance.
• Provide daily activity updates to direct managers, ensuring clear and consistent communication.

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
• At least two years of experience leading and managing teams, with a proven ability to inspire and guide others.
• Comfortable using various software and technology tools to support daily tasks.
• Excellent presentation skills, able to explain information in a simple and convincing way.
• Strong organizational skills with an eye for detail and the ability to juggle multiple tasks at once.
• Great communication and interpersonal skills, with the ability to stay calm and composed under pressure.
• A keen attention to detail, ensuring accuracy and quality in all work.
• Willingness to work flexible hours, including 24/7 shifts, as needed.

BENEFITS:

• Competitive Salary with bonus opportunities based on performance
• Paid Training to familiarize with the company’s high standards and procedures
• Private Health Insurance for comprehensive medical coverage
• Opportunities to advance within a global tech company