Position: Sales Program Manager

Employment type: Full-time

Remuneration: Base salary + bonus

Work model: Hybrid from Dublin (3/2)

DUTIES AND RESPONSIBILITIES:

• Serve as the primary contact for client stakeholders, managing relationships and day-to-day engagement.
• Recruit and onboard new talent as needed, ensuring team growth and diversity.
• Lead and mentor a cross-functional team to drive performance and productivity.
• Develop and implement systems to measure and improve quality, efficiency, and effectiveness.
• Monitor and report on team performance, forecasting, trends, blockers, and opportunities.
• Collaborate with internal teams to optimize revenue growth, conversion rates, and pipeline efficiency.
• Lead weekly/monthly business reviews with clients and contribute to quarterly reviews.
• Set and track team goals in partnership with clients and analytics.
• Coach team leaders to maximize performance and ensure optimal results.
• Drive strategies to improve employee engagement, retention, and performance.
• Ensure staffing optimization through strategic hiring, retention, and performance management.
• Continuously improve team processes and systems for greater effectiveness.
• Collaborate with key internal stakeholders to adapt strategies to market needs and scale the program.
• Analyze market data to provide insights that enhance client performance and drive results.

REQUIREMENTS:

• Native or fluent in English, with strong proficiency in both written and spoken communication. Additional fluency in French, Italian, or Spanish would be considered a plus.
• Over 5 years of experience in a revenue-focused role, including at least 3 years in management or team leadership, with a proven track record of driving results.
• A Bachelor’s degree or equivalent experience is required.
• Exceptional communication and presentation skills, with a strong ability to manage client expectations and ensure high satisfaction.
• Strong sales aptitude and a solutions-oriented approach, with a genuine passion for customer experience and a demonstrated ability to achieve sales targets in a collaborative, team-oriented environment.
• Self-reliant, adaptable, and decisive, able to multitask effectively in dynamic settings while maintaining professionalism under pressure.
• Proficient in Microsoft Office, GSuite, and CRM tools, with the ability to analyze sales data to drive performance.
• Skilled in conflict resolution and partnering with other teams to achieve successful outcomes.
• Strong coaching and leadership abilities, with a focus on building trust and motivating direct reports.
• Excellent organization, time management, and attention to detail, with the ability to meet deadlines and manage multiple priorities effectively.

OFFER:

• Excellent remuneration package based on experience, skills and performance.
• Be part of a dynamic and creative team with a positive and friendly atmosphere.
• Comprehensive healthcare coverage and employee assistance program.
  
• Career development opportunities and tuition reimbursement.
• Bike to work scheme.