Position: HR Manager / Senior People Success Manager

Location: Dublin

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Provide coaching, mentoring, and management to foster a high-performance culture within the HR team, ensuring consistent performance and development.
• Apply strategies to improve organizational effectiveness, leadership development, workforce enablement, and change management.
• Promote a positive employee-employer relationship that emphasizes diversity and ensures equal access to opportunities for all employees.
• Encourage a collaborative HR environment and work cross-functionally to deliver on actions that benefit both employees and the business.
• Bring knowledge and expertise in key HR areas, with a focus on service centers, centers of excellence, and HR operations.
• Partner with business leaders to align HR strategies with business needs, and building strong, trusting relationships at all levels.

REQUIREMENTS:

• Native/fluent in English (C1), with strong proficiency in both written and spoken communication.
  
• 3-5 years of HRBP experience at a senior level in a fast-paced environment, ideally in technology, sales, or BPO sectors.
• 2+ years of experience managing an HR team.
• Previous experience handling employee relations in Ireland, with exposure to other European countries a plus.
• Solid knowledge in workforce effectiveness, planning, gap analysis, and development.
• Proven experience supporting and contributing to Diversity, Equity, and Inclusion initiatives within the workplace.
• Demonstrated ability to support culture and organizational change, driving positive people outcomes in alignment with business goals.
• Strong ability to work effectively and collaborate with teams across diverse, global, and geographically distributed environments.
• Skilled in managing multiple priorities and making informed decisions in fast-paced, dynamic settings.
• Strong analytical and strategic thinking, with a data-driven approach to decision-making.
• Highly organized, deadline-driven, able to multitask and adapt to shifting priorities.
• Demonstrates the highest level of integrity and sound judgment.

OFFER:

• Structured training & career development plan
• Paid childcare/dependent care
• Education reimbursement
• Comprehensive VHI cover
• Bike to work / TaxSaver leap card program
• Personal hardship loan
• Mental health and 24/7 employee assistance program