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JUJUR career site
Customer Support · Limassol, Sofia

VIP Account Manager - Finnish - Sofia or Limassol

Position: VIP Account Manager

Location: Sofia, Bulgaria or Limassol, Cyprus

Work model: On-site

Employment type: Full-time


DUTIES AND RESPONSIBILITIES:

  • Conduct thorough searches to identify and resolve customer issues effectively
  • Demonstrate patience and strong negotiation skills when interacting with customers
  • Analyze customer behavior and maintain personalized relationships with VIP clients
  • Have a solid understanding of relevant products and services offered
  • Monitor customer performance and behavior to assess eligibility for bonus credits
  • Ensure adherence to product compliance and relevant regulatory requirements


REQUIREMENTS:

  • Native or fluent in Finnish (C1 level), and English, with strong proficiency in both written and spoken communication
  • Ability to multitask and manage time effectively
  • Strong productivity and adaptability in a dynamic environment
  • 1 to 2 years of experience in the gaming industry
  • At least 1 year of experience in portfolio management

OFFER:

  • Competitive salary and generous bonus scheme
  • Opportunities for career and education development
  • An international working environment
  • 24 working days of paid holiday per year
Department
Customer Support
Locations
Limassol, Sofia
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Customer Support · Limassol, Sofia

VIP Account Manager - Finnish - Sofia or Limassol

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