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JUJUR career site
Management · Riga

Team Manager - Russian or English - Riga

Role: Team Manager

Location: Riga, Latvia

Work model: on-site

Employment type: full time

DUTIES AND RESPONSIBILITIES:

  • Provide guidance, mentorship, and career development opportunities to team members
  • Lead the team by enhancing skills in problem-solving, critical thinking, analytics, and technical areas
  • Establish clear objectives and collaborate with team members to develop effective strategies for achieving results
  • Oversee projects that involve quantitative analysis, industry research, and development initiatives
  • Identify actionable insights and make recommendations through clear and effective communication
  • Ensure consistent quality and productivity across all channels, maintaining performance according to service level metrics
  • Quickly adjust to shifts in workflows, processes, procedures, and product features


REQUIREMENTS

  • Fluent in Russian or English (at least C1 level), both written and oral
  • Significant experience in a complex, fast-paced environment
  • At least 2 years of relevant experience in managing teams
  • Strong analytical and creative problem-solving abilities
  • Excellent written and verbal communication skills
  • Passion for delivering outstanding customer service
  • Proven ability to manage multiple tasks and prioritize effectively
  • High level of integrity demonstrated in both personal and professional settings
  • Willingness to work rotating shifts

OFFER

  • Competitive salary and benefits package
  • Opportunity for professional growth within a leading BPO company
  • Collaborative and inclusive work environment
  • Modern office space
  • And many more!
Department
Management
Locations
Riga
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Management · Riga

Team Manager - Russian or English - Riga

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