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JUJUR career site
Back Office · Barcelona

Content Moderator - Dutch - Barcelona

Role: Content Moderator

Location: Barcelona, Spain

Work model: on-site


DUTIES AND RESPONSIBILITIES:

  • Review and monitor user-generated content to ensure compliance with platform policies and community standards
  • Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior
  • Identify and escalate high-risk issues while maintaining confidentiality and data security
  • Provide timely, empathetic support to users, balancing platform integrity with user satisfaction
  • Collaborate with internal teams to enhance processes and ensure continuous service improvement
  • Track key performance indicators (KPIs) to maintain quality standards.


REQUIREMENTS

  • Native/fluent in Dutch both verbal and written. Fluent in English
  • Valid work permit for Spain or EU citizenship
  • Strong affinity with back-office operations and content moderation
  • Computer literate with good knowledge of Microsoft Office applications
  • Exceptional attention to detail, efficiency, and empathy
  • Ability to work effectively in a fast-paced, goal-oriented environment
  • Willingness to work in a 24/7 shift system, including nights and weekends. Option of part time employment is also available for this role.

OFFER

  • Opportunities for career growth within a fast-growing international company
  • Permanent employment contract
  • Fully paid training and bonuses for night and weekend shifts
  • Private health insurance after probation
  • Monthly meal allowance from day one
  • Modern office in central Barcelona with leisure spaces and activities like yoga and guided meditation
  • Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers
  • And many more!
Department
Back Office
Locations
Barcelona
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Contact Johannes Matse Managing Director

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About JUJUR

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Founded in 2021
Co-workers 20 and growing fast
Back Office · Barcelona

Content Moderator - Dutch - Barcelona

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