Customer Support
·
Multiple locations
·
Fully Remote
Customer Service Representative - Swedish - Greece
Position: Swedish Customer Service Representative
Location: Greece
Work model: Work from home/remote in Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from accommodation rental managers/owners
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
- Native/Fluent in Swedish & Fluent in English (at least B2 level), both oral and written
- Ability to identify, apply and explain your product and/or service expertise with clarity
- Ability to cover morning, weekend and afternoon shifts on rotation with colleagues
- Tech savvy and full proficiency with MS Office products
- Resident of Greece or ability to relocate under short notice.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days’ annual leave per year
- Food vouchers
- Guidance and tools to reach your full potential.
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Founded in
2021
Co-workers
20 and growing fast
Customer Support
·
Multiple locations
·
Fully Remote
Customer Service Representative - Swedish - Greece
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