Customer Support
·
Lisbon
Advertisers Support - Hebrew - Lisbon
Position: Advertisers Support
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Provide support to small and medium-sized businesses using various channels (chat, email and telephone)
- Provide pre and post-sales support for all self-service products
- Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all job-related administrative forms
REQUIREMENTS:
- Native/fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)
- A resident card, protection status or an EU passport ownership to be able to take on the job without legal support
- Knowledge of the advertising industry will be considered as an advantage
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being a team player at the same time
- Able to work rotating shifts
OFFER:
- Portuguese employment contract
- If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
- Holiday entitlement with 22 days per year
- Be part of a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Temporary, renewable working contract
- Initial employment contract with a duration of 12 months
- Subsequent extension of one more contract for 12 months
- Permanent contract after 2 years
- Private health insurance after contract signature (additional to standard insurance)
- Airport pick-up and administrative help with registration in Portugal
- Yearly paid flight to home destination
- Accommodation in a single room in one of the shared company apartments for international candidates
- Free Portuguese classes, water sports activities, soft trekking and much more
- Department
- Customer Support
- Locations
- Lisbon
Lisbon
About JUJUR
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Founded in
2021
Co-workers
20 and growing fast
Customer Support
·
Lisbon
Advertisers Support - Hebrew - Lisbon
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